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Does Iconic Pet sell direct to the consumer?

No, we are a manufacturer and wholesale distributor.

Does Iconic Pet ship via UPS / Fedex to customers?

Yes. Based on the shipment size, the order is shipped via UPS or Fedex or USPS or a private carrier. In most cases orders over $2000 is free shipping. For orders below $2000, shipping charges are calculated based on the total weight of products.

If an order is less than $50, can Iconic Pet ship?

The minimum order amount is $50.

What is the delivery schedule?

Most orders are shipped within 3 business days. Primarily, the orders are shipped from our NJ warehouse, and depending on your location, the delivery time can be anywhere between one to 7 working days.

Can Iconic Pet offer an item that is not carried in inventory?

Yes. The item can be special ordered if it is from a vendor currently doing business with Iconic Pet. Also, if payment is made in advance, an item can be drop shipped directly from the vendor.

Can orders be entered on the Internet?

To enter an order on the website you must be approved by Iconic Pet.

How accurate are your images and descriptions on your website?

We make every effort for our images and descriptions to be accurate.  In some cases, however, the images may include components that are not part of that item.  Descriptions may contain errors.  We regret any inconvenience this may cause you.  We can't guarnatee the accuracy of the images and descriptions. If you notice any discrepancies, please email info@iconicpet.com